mancing Legal Notice
We at mancing operate our platform across supported jurisdictions where local law permits. This notice sets out the legal framework that governs your access to our services, your account eligibility, and your responsibilities as a user.
Our services include live-dealer tables, sportsbook markets, slot games, and esports coverage. To use mancing, you must understand that access is restricted by jurisdiction and that you are responsible for verifying compliance with your own local laws before you proceed.
Service Availability and Jurisdiction
We do not offer our services in jurisdictions where online wagering is prohibited by law. Our platform is available only in regions where applicable legislation permits the operation of online gaming and sportsbook services. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.
If you are located in a jurisdiction where our services are not permitted, you must not create an account or attempt to use mancing. We reserve the right to restrict or suspend access from any region at any time to maintain legal compliance.
Account Eligibility and User Responsibility
To open an account on mancing, you must meet the minimum age requirement set by your jurisdiction and provide accurate personal information during registration. We collect and verify identity documents as part of our Know Your Customer (KYC) process to ensure compliance with anti-money-laundering regulations.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. If you suspect unauthorized access, contact our support team immediately through the channels listed at the end of this notice.
We may suspend or close your account if we detect fraudulent activity, non-compliance with our terms, or violation of applicable law. Account closure is subject to verification windows and standard processing timelines.
Payment Methods and Regional Support
We support a range of Indonesia-region payment options including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and major bank transfers (mobile banking, local payment, online payment, e-wallet). Payment processing is subject to verification and may take time depending on your bank or payment provider.
Withdrawal requests are processed during standard support hours. We do not guarantee subject to verification; processing windows vary by payment method and are subject to verification checks. If a withdrawal is delayed, contact our support team to confirm your account status and document requirements.
Data Protection and Privacy
We at mancing collect personal information to provide our services safely and to comply with legal obligations. Your data is protected according to our Privacy Policy, which is available on our platform. We treat your information with care and do not share it with third parties except where required by law or to process your transactions.
For questions about how we handle your data, contact us through the support channels listed below. We respond to data requests and account concerns during our standard support hours.
Contact and Legal Inquiries
If you have questions about this legal notice, our jurisdiction restrictions, or your account eligibility, contact our support team. We provide English support and respond to inquiries during standard business hours.
- Support email: available through your mancing account dashboard
- Account recovery: submit a request through the login page if you cannot access your account
- Legal inquiries: contact us with your full name, account details, and a clear description of your question
We undertake to respond to legal and compliance inquiries within standard response windows. Our commitment is to operate transparently and to address your concerns promptly.